One of our primary challenges at LTAUX has been ensuring consistent attendance and engagement, as the events are free. We often faced no-shows, hindering the overall experience and impacting the events. Addressing this issue required a multi-faceted approach:

Actions taken:

These insights were crucial in shaping a tool that addresses the pain points of many companies today lacking expertise in efficient reduction planning.

• Warm & Welcoming: I greet every member with a smile, creating a positive first impression and setting the tone for an inclusive environment checking members in.
• Data-Driven Insights: I track event statistics, including participant numbers and no-shows, to identify trends and areas for improvement.
• Community Building:I actively promote a 'ticket release' behaviour, encouraging members to responsibly change their RSVP when unable to attend, reducing no-shows, and fostering community spirit The initiative led to a significant rise in RSVP changes, with a six-fold increase from 5 to 32 attendees taking action at the last event.
• Communication Channels: I maintain regular communication with members through LinkedIn chats and emails before and follow-ups after events, fostering a sense of connection and keeping them informed.
• Engaging Content Creation: I capture event photos and create videos for social media, showcasing the community spirit and attracting new members as well as creating retention.
• Monthly after-works: Responding to member requests, I'm actively coordinating the re-launch of our monthly AWs. These events will provide opportunities to connect, share knowledge, and strengthen professional ties.
• Warm & Welcoming: I greet every member with a smile, creating a positive first impression and setting the tone for an inclusive environment as well as check them in.